We partner with businesses to optimise and automate workflows to eliminate bottlenecks and wastes and lower costs
John Wong brings over 30 years of end-to-end process re-engineering leadership and expertise across HP, Agilent Technologies, GE Healthcare, SingHealth, and Speedoc.
He seamlessly blends improvement methodologies (Lean, Six Sigma, Process FMEA, SPC) with modern technologies (Python, Machine Learning, Gen AI, Agentic AI). With an ACLP and being a HRD Corp Accredited Trainer, John empowers management teams and front-line staff to optimise and automate workflows, increasing the organisation’s competitive advantage to scale and sustain profitability.
Reduction in Children's Emergency wait times by 28 minutes from 3 hours by applying data analytics insights to improve clinical workflow.
Reduced manpower requirement from 4 to 2 by automating daily end-to-end finance reconciliation processes.
Increased nursing capacity utilisation from 60% to 80% by applying automated data analytics insights to plan and run operations.
Map value streams and process flows to identify and understand bottlenecks, waste, and high costs.
Pilot solutions in selected areas to test, learn, and refine to stabilise their performance.
Scale solutions in all areas to embed them in the organisational culture and systems to sustain growth in the business.
Cut waiting times from a grueling 3-hour baseline, lowered doctor sick leave rates, and secured the prestigious SingHealth Family Target Zero Harm Award.
Automated APAC & Japan daily financial reconciliation for Agilent Technologies, reducing required headcount from 4 full-time staff down to 2.
Built centralized data warehouse and CEO operational dashboards for Speedoc to re-engineer workforce planning and fleet dispatch.